Privacy Policy
Last updated: 1 January 2026
- Introduction
TIV Logistics (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website, mobile application, and logistics services. - Who We Are
Company name: TIV Logistics
Website: https://www.tivlogistics.com
Registered office: United Kingdom
Contact email: info@tivlogistics.com - Information We Collect
We may collect personal and operational data including contact details, booking information, device data, and usage data. - Location Information (Important)
Location Data Collection
Our mobile application collects location data, including foreground and background location, to support transport and trip-based services.
Why Background Location Is Needed
Background location is required to:
– Track trips accurately
– Enable real-time tracking
– Calculate distance and route correctly
– Improve safety
– Detect fraud or misuse
– Support emergency and customer services
When Location Is Collected
– When the app is open (foreground)
– When the app runs in the background
– During active trips and driver availability
Data Sharing
Location data is:
– Shared only during active trips
– Used internally for operations and compliance
– Never sold or used for advertising
User Control
Drivers can manage permissions via device settings and stop tracking by going offline.
Data Security
All location data is securely transmitted and stored using industry-standard safeguards.
- Legal Basis for Processing
Processing is based on contractual necessity, legitimate interests, legal obligations, or consent. - Data Sharing (General)
We may share data with partners, authorities, IT providers, and advisers. We do not sell personal data. - Data Retention
Data is retained only as long as necessary. - Your Rights
You have rights to access, correct, delete, restrict, or object to processing. - Children’s Data
Our services are not intended for children under 16. - Changes
This policy may be updated from time to time. - Contact
Email: info@tivlogistics.com
Website: https://www.tivlogistics.com